What to wipe before selling a device

Practice

Deleting apps and wiping a device are not the same thing. What stays behind and the order in which to remove it.

A phone gets sold, a laptop is handed to a relative, an old tablet goes in for trade-in. Before that, people usually delete their photographs and sign out of a couple of apps, and consider the job done. It is not.

What stays on the device

  • Passwords saved in the browser and a signed-in mailbox, if you never signed out.
  • Authenticator keys — and with them, your second factor.
  • The link to the manufacturer's account. The device stays registered to you, and the new owner cannot activate it.
  • The Wi-Fi password and every network you ever connected to.
  • App data — conversations, documents, cached maps.
  • The memory card and the SIM, which are what people forget most often.

The order for a phone

  1. Move the second factor

    Before anything else. A reset destroys the authenticator's keys with no way to recover them — the migration in detail.

  2. Make a backup

    And check that it opens. A backup nobody has checked is not a backup.

  3. Sign out of the manufacturer's account

    Sign out specifically, not merely reset: otherwise the device stays linked and the new owner cannot use it.

  4. Sign out of messengers and banking

    Signing out ends the session on the service's side; a reset does not.

  5. A full factory reset

    Not deleting apps by hand. On modern phones the data is encrypted and a reset destroys the encryption key — that is enough.

  6. Remove the SIM and the memory card

    A phone reset does not touch them.

The order for a computer

WhatWhyHow
Deactivate licencesSoftware binds to the device and activations are limitedDeactivate inside the programs before resetting
Sign out of accountsSessions stay active on the services' sideSign out manually, then end sessions in the account settings
Check the second diskA system reset does not touch additional drivesFormat it separately
Confirm the disk was encryptedOn an unencrypted disk the data is recoverableIf it was not, overwrite the disk completely
Reinstall the systemMore reliable than deleting an accountA clean install with formatting
Menu names differ between systems and versions; the principle is the same — unlink first, wipe second.

After handing it over

If a device is lost rather than sold, the order is different and starts with blocking — that is covered in security while travelling.

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