Digital cleanup: old accounts

Practice

Every forgotten account is your data in someone else’s database that will eventually leak. How to find what you forgot and what to do with it.

A forum you registered on in 2013 for a single question. A shop where you made one purchase. A service that closed long ago but handed its database to somebody. All of it exists and holds your data, and you do not remember any of it.

168average
Accounts per person, by password manager estimates

A tenth of them are in active use. The rest are forgotten sign-ups that still hold an email address, a phone number and sometimes a delivery address.

Why a forgotten account is a risk

  • It will end up in a breach. Not necessarily tomorrow, but over ten years the odds are high. And if the password was reused, the breach reaches further than that one site.
  • You will not hear about it. The notification goes to an address you probably do not check either.
  • It holds stale data. An old phone number, now belonging to someone else, is a ready-made recovery route for a stranger.
  • It can be a way in. “Sign in with” links accounts into a chain, and the weakest link drags the others along.

How to find what you forgot

  1. The list from your manager or browser

    The most complete source. Export the saved passwords — it will contain things you have forgotten entirely.

  2. Search your email

    Look for “welcome”, “confirm your registration”, “your account has been created”. That finds sign-ups the browser never recorded.

  3. The “connected apps” section

    Your social and mail account settings list every service you signed in to through them. The list is often surprising.

  4. A breach lookup

    A check shows whether your address has appeared anywhere — and reminds you of services you have not thought about in years.

What to do with what you find

Kind of accountDecisionWhy
Not needed, little dataDeleteNo account, nothing to leak
Not needed, but there were purchasesClear the data, then deleteRemove the address and card first: some services keep history after deletion
Needed occasionallyKeep, change the passwordA unique password turns a future breach into a non-event
The service has closedChange the password wherever it was reusedDeleting is no longer possible, but the leaked value can be made worthless
Not sure it is mineRecover access and lookSomeone else's account on your address is also worth understanding
Deletion procedures and data retention afterwards differ by service and are described in each privacy policy.

Where to start if time is short

Before
  • A hundred-odd sign-ups, half forgotten
  • An old phone number in recovery contacts
  • One password across dozens of sites
  • You learn about a breach from the news
After
  • The list is known, the excess deleted
  • Recovery contacts actually work
  • Unique passwords in a manager
  • A breach concerns one service

Cleanup pairs well with a password audit: it needs the same list of accounts, and the work is done once.

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